A single session is £180 for 60 minutes online via Google Meet. Choose an available time, enter your details and pay through the booking calendar. You do not need to buy a separate Shopify product or enter an order number. Your request is manually confirmed by Yanting; look out for the confirmation email and meeting details.

The five-session bundle is £720 (£144 per session), with five 60-minute sessions and one year of email integration guidance from your first session. Yanting may invite you to a 30-minute integration call when needed; there is no fixed number of additional calls. Before purchasing, email home@mygemcloset.co.uk to discuss suitable dates. Bundle appointments are arranged separately; please do not pay for a single session again.

No. Sessions are spaced by agreement, with room to reflect and bring the work into everyday life. There is no fixed promise of a particular result or a requirement to keep booking more sessions.

Use the reschedule or cancel link in your booking email. The current single-session booking setting allows a refund when cancelled at least two business days before the appointment. Business days are different from 48 hours. For questions about your booking or bundle arrangements, please contact Yanting before making changes.

Crystal Concierge is a £55 personal energetic consultancy with an intuitive reading and crystal recommendations. The recorded option includes an Unlisted YouTube video and PDF, delivered within three days after payment and the completed intake form. Unlisted means anyone with the link can view it, so please keep your link to yourself. Crystal purchases are separate; the service fee is not a deposit or purchase credit.

New group dates have not been announced. Visit Group Healing for updates or contact us with an enquiry.

Energy healing is offered as a complementary spiritual service for reflection and personal support. Experiences vary. It does not replace medical care, psychological therapy or professional advice.

No. Prices depend on the item, selection and offer shown on each platform. Check the relevant listing for its current price and what is included. A representative-photo or selected-from-a-batch listing is different from an individually photographed piece. We do not promise that every website price is lower than Etsy.

Follow the description on the individual listing. An exact-piece listing identifies the crystal you will receive. Where a listing explicitly offers a selection from a batch, its photos are representative and natural colour, shape and markings will vary. If this is unclear, ask us before ordering.

Yes, please contact us with what you have in mind. We will confirm availability, price and preparation time before you order. Gift requests should be agreed in advance.

Yanting selects crystals through suppliers including distributors, jewellers and miners, with care for quality and sourcing. If you would like to know the origin of a particular piece, please ask; we will share the information available for that item.

Crystals are cared for and prepared with intention, then wrapped protectively for their journey. We reuse suitable supplier packaging where practical. Please let us know before ordering if you have a concern about scent or a particular preparation practice.

See our shipping policy and refund policy, together with the details on your listing or checkout. If you ordered through Etsy, use the information on your Etsy order. For a damaged delivery, keep the packaging and contact us with photos of the item, packaging and shipping label.

Email home@mygemcloset.co.uk or use the website chat. For an existing order or appointment, include the name and email used when booking so we can find it.